Privacy Policy

Last updated: June 2026

Monolith Studio ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you contact us or use our website at monolithstudio.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Monolith Studio is a decorative rock and stone installation business based in Manchester, UK. For any data protection queries, contact us at sales@monolithstudio.co.uk or +44 7714 196627.

2. Information We Collect

We only collect the information you choose to give us. When you submit an enquiry through our contact form or contact us by phone, email or WhatsApp, we may collect:

• Your name
• Your phone number
• Your email address
• The type of project you are enquiring about
• Any details you include in your message

We do not use tracking cookies, advertising pixels or analytics that profile you. Browsing this website does not require you to share any personal data.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and provide a quote
• Discuss, plan and deliver your project
• Keep records of our correspondence and work undertaken

We will never sell, rent or trade your personal information to third parties.

4. Lawful Basis for Processing

We process your data on the basis of legitimate interests (responding to enquiries about our services) and, where you become a client, performance of a contract. Where required, we rely on your consent, which you may withdraw at any time.

5. Form Submissions

Our contact form is processed via Netlify Forms. Submitted data is transmitted securely and stored by our hosting provider so that we can read and respond to your enquiry. Netlify processes this data on our behalf as a data processor. See Netlify's privacy practices at netlify.com/privacy.

6. How Long We Keep Your Data

We retain enquiry data only as long as necessary to respond and, where relevant, to fulfil and support a project. Enquiries that do not lead to work are deleted within 24 months. You may ask us to delete your data sooner at any time.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict our processing of your data
• Request data portability

To exercise any of these rights, email sales@monolithstudio.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

This website does not use tracking or advertising cookies. We do not profile visitors or share browsing data with third parties.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

11. Contact

Monolith Studio
Manchester, UK
Email: sales@monolithstudio.co.uk
Phone: +44 7714 196627